March 18, 2020

As was announced last week, we will not be holding our annual meeting previously scheduled for March 30 – April 1st.  The decision has been made to cancel the meeting this year as it is unknown at this time how long restrictions will be in place.  If you were a registrant or vendor, below is more information regarding the meeting.

REFUNDS

FULL refunds will be issued to those who paid for registration to be a participant and/or a vendor in the exhibit hall.  Refunds will be issued via check by our Treasurer Kolby Watts.  These refunds will begin the week of March 23rd.  Please remain patient with us while we gather all the information and issue the checks from the bank.  You will receive an email alerting you that your check has been issued and when its anticipated delivery date will be.  Again, we will be issuing FULL refunds to registrants and vendors.  Please do not request a refund as this slows down our process.  If you paid by credit card, please do not dispute your credit card charge. We are working to ensure everyone’s payment is returned to them in full.

All refunds will be sent to the address on file for the registrant.  If your organization paid for your registration, it is your responsibility to get this money back to the appropriate person.  Again, refunds will not be sent to organizations who paid the registration fee for participants.

Vendor refunds will be sent to the company at the address on file.

For questions regarding refunds please contact

PLEASE CANCEL YOUR HOTEL!

We have not cancelled your hotel for you.  Please reach out to the hotel and ensure your room has been cancelled if you have not already done so.

VIRTUAL OPTION

We are aware you all are still in need of CEUs.  As a means to continue to offer education to you, we will be working with our speakers to record the presentation that would have been presented at the meeting.  We are working on several options for you all to purchase these education sessions.  Options may include but not be limited to, package deals by domain or for the entire “conference, and/or option to award multiple CEU certificates during each webinar (each registration fee currently only covers one individual).

IN-PERSON EVENT

We understand attending virtual events is not for everyone.  We also understand the importance of networking.  We are in constant observation of the restrictions and suggestions coming from local and federal authorities.  When the time is right, we will work to plan a face-to-face meeting where you all may still come together to network and learn.  Of course, this event will be dependent on conference room availability, timing to the AHIMA annual conference, and the degree of safety we can offer to our members and volunteers.

We are posting updates to our website and social media accounts frequently.  Please check back regularly!

We appreciate your patience through this time.  These are uncharted waters for us all.  We, as your leadership team, are doing the best we can to meet the needs of our members while still maintaining the viability of our association.   We ask that you please remain patient with us while we work through the details and begin issuing refunds and scheduling and offering online education and other networking capabilities.  There are a lot of unknowns with this pandemic.  Please stay educated.  Stay healthy and do your part to help flatten the curve!

If I can do anything to help you all, please reach out to me directly.  You may email me at president@nchima.org.

Yours in health and wellness,

Sallie Bissette
NCHIMA President